Visa India Expert — Terms & Conditions
These terms and conditions govern our visa service — the use of this website and the India visa assistance services provided by Visa India Expert ("we", "us"). By submitting an application or paying a kickoff fee you agree to these terms. Please read them — especially the sections on fees, your responsibilities, and what we do not guarantee.
Last updated: 21 October 2026
Scope of service
We are a private visa assistance service. For a fixed, published fee we prepare, review and file your India visa application and manage it through to a decision: category selection, document preparation (including apostilles and translations where required), sponsor and invitation letters, application filing, status tracking, and responses to clarification requests from the mission. Post-arrival FRRO registration guidance is included for Employment and Business Visa cases.
We do not provide immigration legal representation in court or before tribunals, and we do not act as a power of attorney for any purpose other than your visa application.
Fees & payment
Each service is priced as a kickoff fee plus a success fee, both published on the relevant visa page before you apply. The kickoff fee is due to start work and covers preparation and filing. The success fee is due only after your application has been successfully processed. Government visa fees (payable to the Indian government) are separate and are never collected by us.
Payment is made by bank transfer to our Wise account; your invoice page shows the exact amount, reference and full bank details. Fees are in US dollars.
- •The kickoff fee is refundable within 48 hours of payment if no work has yet started on your file (see the Refund Policy).
- •Once work has started (documents requested, drafts prepared, or filing begun) the kickoff fee is non-refundable.
- •If your application is not successful you never owe the success fee.
Your responsibilities
You must provide accurate, complete and timely information and documents. We rely on the details you give us — passport data, employment history, travel plans, sponsor details — and we are not responsible for delays or refusals caused by information that is wrong, outdated or withheld. You are responsible for any government fees you pay directly, and for keeping us informed of changes to your circumstances (new passport, changed employer, changed travel dates) as soon as they happen.
What we do not guarantee
Visa approval is solely at the discretion of the Government of India. We prepare files to the mission's standards and respond to queries, but we cannot guarantee approval, and we do not represent that we can. Processing times are estimates — the mission controls the actual timeline. Any statement on this site about approval rates or processing times is a historical observation, not a promise.
Liability
Our total liability for any claim relating to a service is limited to the kickoff fee you paid for that service. We are not liable for indirect or consequential losses (missed flights, lost business, visa-related losses suffered by third parties) even if we were told they might happen.
Intellectual property & the website
Site content, branding and materials we prepare for you (letters, checklists, templates) belong to us; you receive a personal, non-transferable licence to use the documents prepared for your own application. You may not copy, resell or republish our materials for anyone else.
Changes & governing law
We may update these terms as the service evolves; the version on this page at the time you apply applies to your case. These terms are governed by the laws of the Republic of the Philippines; disputes are subject to the exclusive jurisdiction of its courts. For anything urgent, contact us directly — we would rather resolve it over WhatsApp than in court.