Visa India Expert — Privacy Policy

What we collect

When you complete the application form we collect: your full name, email address, phone number (WhatsApp), country of residence, passport details (full name as printed, number, nationality, date of birth, expiry date), your visa category, and the case-specific details for that category — for example travel dates and destination for tourist visas, employer and company details for Business Visa cases, or the sponsoring company and its registration details for Employment Visa cases.

We also store the payment reference of your kickoff transfer (the Wise invoice number) so we can match your payment to your application.

How it is stored

Application data is stored in a serverless key-value database (Upstash) that our backend service uses to manage invoices and application status. Data is transmitted only over HTTPS (TLS 1.2+). We do not store bank card numbers — payment is made by bank transfer to our Wise account and no card data ever touches our systems.

Draft form entries are kept in your own browser (localStorage) until you submit; they never leave your device before submission.

How it is used

Your data is used exclusively to: prepare and file your visa application, communicate with you about your case (WhatsApp, email, phone), generate and track your invoice, and respond to government queries about your file. We do not use your data for advertising, profiling, or any purpose unrelated to your application.

• •No third-party advertising or analytics cookies are used on this site.
• •Your data is never sold, rented or shared with advertisers.
• •We share your documents only with the Indian mission (embassy/consulate) processing your application, or with you, your sponsor or your employer where you have asked us to coordinate with them.

Retention

We keep application records for the life of your case and for a reasonable period afterwards (up to 24 months) to handle follow-up questions, renewals or disputes. After that, data is deleted unless a legal obligation requires us to keep it.

Your rights

You can ask us at any time what data we hold about you, request a correction, or request deletion of your data (subject to the retention rule above and any legal obligation). Contact us at the address below and we will respond within 30 days.

Contact

Questions about this policy or your data: info@visaindiaexpert.com · +639496491061 (WhatsApp) · +63 949 649 1061.

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